HayinaContact us
For a problem with an order in progress, use "Support" inside the app; it is the fastest. For anything else, write to us here.
Other ways
Support inside the app: from "Account" then "Support" in the Hayina app; the support team is available daily from 8 am to midnight and usually replies within minutes.
Merchants: from the Hayina for Merchants app, or the join form.
Complaints: we review every complaint within one business day; company details and the escalation channel are on the company details page.
Working hours: Saturday to Thursday, 9 am to 6 pm, Riyadh time.