HayinaOpen the app

Your store in your neighbours' app

Hayina brings you the customers of your own district without the upfront cost of an app or a delivery fleet. Sign up, get approved within one business day, and start selling.

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No upfront fees

No subscription and no registration fee. A percentage commission on delivered orders only, visible in your statement.

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A full merchant app

Products, stock, photos and variants (size, colour), live orders with a ring, customer chats, coupons, reels, and staff accounts with permissions.

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Hayina Cloud

Stock your products in the district warehouse and sell to a wider audience without delivering yourself; Hayina prepares and delivers.

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Clear payouts

A ledger for every movement: sales, delivery fees, commission, returns, and a bank transfer to your IBAN with a reference.

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Group deals

Offer a special price that unlocks when enough buyers join; sell bigger quantities in a single day.

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Useful reports

Best sellers, repeat customers, peak hours, and low stock before it runs out.

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The "Verified" badge

Send your commercial register and ID from "My store" in the merchant app; after the Hayina team's check, a blue verified badge appears next to your store name in the customer app. The badge is withdrawn if the store closes or changes owner.

Join in four steps

Sign up

Through the form below, or directly in the Hayina for Merchants app with a Google account.

Create your store

Name, category, neighbourhood, address and cover photo; then add products by hand or from a file.

Approval

The Hayina team reviews your store and products within one business day and tells you the decision in the app.

Start selling

Orders arrive with a ring; confirm and deliver them, or leave them to the Cloud warehouse.

Store orders in Hayina for Merchants

A merchant's day with Hayina

  • New order: a ring and a notification; confirm with one tap and set the preparation time.
  • A customer asks: reply from the chat with quick replies or a photo.
  • An item is running low: an alert before a customer complains.
  • End of the week: the statement and the bank transfer under "Payouts".

Screens from the merchant app

Home
Home
Orders
Orders
New order
New order
Products
Products
Reels
Reels
Payouts
Payouts

Merchant FAQ

How much is the commission?

A percentage of delivered orders only. It differs between "Near you" stores and "Hayina Cloud" stores, and you see it in the app before signing up and on every line of your statement. No fees on cancelled or returned orders.

Who delivers the orders?

In "Near you", you or your courier deliver from inside the district. In "Hayina Cloud", you stock your goods in the warehouse and Hayina prepares and delivers.

When do I get paid?

By periodic bank transfer to the IBAN registered in your business name, with the transfer reference and a full statement in the app.

Can my staff use the app?

Yes. Add store staff with permissions: an account manager, or an employee who sees orders and chats but not payouts.

What if my store or a product is rejected?

You get the reason in the app (such as a missing photo or an inaccurate description); fix it, resubmit, and it is reviewed again.

Request to join

Or sign up directly in the Hayina for Merchants app and create your store now.

We call you within one business day to explain onboarding and activate your store.