Company details
The disclosure the E-Commerce Law requires of every online store or platform.
| Trade name | Hayina (حينا) |
|---|---|
| Address | Riyadh, Kingdom of Saudi Arabia |
| Working hours | Saturday to Thursday, 9 am to 6 pm; in-app support daily from 8 am to midnight. |
| info@hayina.comOpen email |
Contact channels
Support from inside the app: "Account" then "Support", daily from 8 am to midnight. For anything else, the contact form; we reply within one business day.
Complaints channel
From inside the app: "Account" then "Support". Or through the contact page. We reply within one business day, and if the complaint is not resolved you have the right to escalate to the E-Commerce Centre at the Ministry of Commerce through the "Balagh Tijari" app.