HayinaCompany details
The disclosure the E-Commerce Law requires of every online store or platform.
| Trade name | Hayina (حينا) |
| Operating entity | To be completed: the establishment or company name |
| Commercial registration no. | To be completed |
| VAT number | To be completed |
| Maroof verification | To be completed: the link to the entity's page on the Maroof platform |
| Address | Riyadh, Kingdom of Saudi Arabia · To be completed: the national address |
| To be completed | |
| Mobile / WhatsApp | To be completed |
| Working hours | Saturday to Thursday, 9 am to 6 pm; in-app support daily from 8 am to midnight. |
Complaints channel
From inside the app: "Account" then "Support". Or through the contact page. We reply within one business day, and if the complaint is not resolved you have the right to escalate to the E-Commerce Centre at the Ministry of Commerce through the "Balagh Tijari" app.